CRM Technology is a professional importer and distributor of Laptop Parts in south Africa and supply to South African reseller and retailer with over 500+ companies registered in our
database.
We are located in the heart of Durban Business Hub (12 Intersite Avenue, Umgeni Business
Park), we have become a large venture integrating great research on genuine overseas manufacturers and devotion to quality, efficient delivery and price friendliness.
We supply specifically Laptop Screens, Laptop Batteries, Laptop Keyboards, Laptop DC Jacks and Laptop Power supplies (power adapters or chargers) at individual basis (end-user) and wholesale to technical operators and reselling partners nationwide.
All our parts are brand new and imported, our Laptop batteries and chargers are generic replacement Grade A quality, while our LCDs, Keyboards, DC Jacks come only in brand new original genuine quality.
The parts supplied are suitable for Brands like Acer, Asus, Dell, HP, IBM Lenovo, Samsung, Sony, Toshiba, Fujitsu, LG, Gateway, MSI, Mecer, Proline, Connex laptops and notebook computers.
We trade with our registered agents at special agent rates and also trade directly to the public at unbeatable consumer rates.
Our Mission
To provide “the best service, top quality products @ unbeatable prices in the Market”. We never stop pursuing superior quality so as to achieve our ultimate goal being 100% customer satisfaction and mutual growth.


Retail Journey
CRM Technology Durban Based South Africa computer retail store. Company
started trading in an 190m² store in Intersite Avenue, Durban, Recognizing the need for reliable and cost-effective computer supplies and services. The Company is planning for 3 main hubs that will be use for distribution to our Reseller & retailer throughout the country. They will be based in Cape Town, Durban, and Johannesburg.
CRM Group has built up a valuable reputation for professionalism, quality and
service delivery. The business has always been run with the philosophy of being owner managed, a principle that is also driven in all the franchise stores. The culture and values of the company ensure that the key focus of the business remains customer service delivery.
Our relationship with Tier one partners allows us to offer our clients not only the best
but also the latest, that technology has to offer. CRM Technology focuses on
providing solutions for all our customers’ needs ranging from the home, school and
varsity users, to the SMME (Small, Medium & Micro Enterprise). From entry-level to
the high end, our company offers a wide range of Notebooks, PC units, accessories, components, software, networking & security at highly competitive prices. CRM also boasts an assembly line that can build PCs to any specification which the end-user requires.
CRM Technology has also become a force to reckon with in the Gaming
Community. We have partnered up with MSI, ASUS, Redragon, Antec, Raidmax,
Crucial, and Dell Gaming to name a few, enabling us to offer a vast variety of gaming
components to satisfy all your requirements. Whether you need something for work or play, our online store will ensure that you have access to all your needs. If we do not have what you are looking for, we will
gladly source it for you.
CRM Technology was launched with a vision to establish a smart, secure, one-stop
platform for you to shop your favorite products in a satisfying and emotionally fulfilling manner. With a mindset purely invested in the customer’s goodwill, we firmly believe that you deserve nothing less than the best. Our products and gadgets range from affordable products to high-end favorites that help you learn, grow and increase your productivity.
Our Aim
Our main aim is to provide our customers a user-friendly shopping experience and greed-proof guidance to help you make your best decision at buying the product best suited to your needs.
Why choose us?
Likewise strong will to help customers, we have a dedicated team of individuals who are the best at what they do. Our tech-savvy staff helps you buy the perfect product for you. The online store has exquisite details of all the products and a helping guide for you to have a safe and flexible shopping experience.
For us to stay true to our claims, we have assembled a team of hard-working individuals who approach the decisions with the goal to provide you.
With an intent to please customers in every possible way, CRM offers a perfect range of products for customers looking for quality and affordable deals and at the same time expect flexible and trustworthy customer service.
Our Team
Being part of CRM Technology means being part of the future of technology
Mukesh
Has a track record of more than 20+ years in various positions acquiring extensive and in depth experience in IT sales, business development and expansion, procurement, management and international negotiating skills. He is skilled in creating a climate where performance and service delivery is key to success, and has indispensable knowledge and experience in making sure that the company lives up to set standards and targets in order to reach objectives at all times. Mukesh is a qualified B.com(India) professional.
Keith
A life long technology enthusiast with more than 15 years in IT retail & Distribution experience. He started working with Computers age of 20 as a technician. Today, after more than decades experience , he has experience in technical support, sales, management, training, system implementations. He now specialises in Sales and plays a vital role in ensuring CRM Technology offers Superior sales Assistance & Quality Products and at affordable prices.
Payal Poddar
Joined CRM Technology in 2021 with extensive senior management experience in Digital Marketing, She has completed her graduate from Mumbai india and GNIIT Software & engineering Programmer from Mumbai, Also Social Media, AI specialist from Digital scholars.